Roland Rental celebrates $5mil milestone

Leading industry supplier Roland DG Australia announced that its successful finance program, Roland Rental, recently achieved a milestone of financing over $5 million dollars of Roland equipment in the last financial year.

Roland Rental enables customers to purchase Roland equipment without the upfront investment. The unique program takes the hassle out of finance through industry knowledge, fast approvals and simple documentation, making it easy for customers to upgrade their technology and expand their business.

President and Director of Roland DG Australia, John Wall, commented “Over the course of its 7 year history, Roland Rental has established itself as a leading finance provider to the signage industry, and this $5 million milestone is a testament to that.”

Roland Rental prides itself on delivering a 95% approval rate and fast turn-around times. A claim supported by a recent customer who had finance approved and settled in just 25 hours.

One of the keys to this success is industry knowledge. “We’ve learnt a lot over the last 7 years about print businesses and the signage industry,” said Marian Taggart-Holland of Roland Rental. “We understand that finance is one headache that business owners don’t need to deal with – so we take this headache away and make finance simple.”

Marian and her team will once again be attending Visual Impact in Homebush, Sydney on 9-11 September, and will be offering special trade show rates*. With no financials required^ and obligation free pre-approvals, it is the perfect opportunity for customers to find out how easy and affordable purchasing Roland equipment can be.

“Through this simple approval process, and affordable payments, we have helped hundreds of signage businesses to get hold of the equipment they need to grow their business,” commented Marian.

Chat to Marian at Visual Impact on the Roland DG stand, or for more information visit www.rolanddg.com.au/rental

Privacy Series: Changes to the Law

On 12 March 2014, the federal Privacy Act 1988 (Privacy Act) changed. This law regulates how your personal information is handled by Australian Government agencies (not state and territory government agencies) and the private sector, including large businesses, credit bodies (like banks), not-for-profits and private health service providers.

The new Privacy Act includes changes in three main areas.

• A new set of privacy principles. These are called the Australian Privacy Principles (APPs) and they govern how your personal information must be handled. There are a number of important changes, including in the areas of privacy policies, direct marketing and overseas disclosure of personal information.

• Comprehensive credit reporting. Changes to the credit reporting affect everyone — anyone who has a credit card, store card or uses a telecommunications service provider has a credit report, and the information that goes onto it now can have an impact on your ability to get credit in the future.

• Enhanced powers for the Office of the Australian Information Commissioner (OAIC). The OAIC now has greater powers to resolve investigations and promote privacy compliance.

You can’t exercise or enforce your rights if you don’t know what they are — visit the OAIC website to find out about changes to the law.

Privacy policies

It is now a requirement that all government agencies and private sector organisations that are covered by the Privacy Act must have a clearly expressed and up-to-date privacy policy.

Privacy policies can be long and complex, and most of us don’t read them, but a good policy will tell you what you need to know before you provide your personal information.

So, before you decide to share your personal information read the privacy policy to find out:

• what personal information is collected
• if sensitive information is likely to be collected
• if your personal information is likely to be shared with a third party
• if personal information will be disclosed overseas
• how your personal information will be used and disclosed
• how personal information is stored and managed
• how you can access and correct your personal information
• how you can make a privacy complaint.

Online shopping and banking, social media, mobile apps, e-Gov services, loyalty cards and competitions can provide benefits but make sure you’re not losing control of your personal information. You should never sign-up to something where you hand over your personal details without first reading the privacy policy.

Direct marketing 

Australian Government agencies and private sector organisations are only allowed to use your personal information for direct marketing in certain circumstances.

If they do, they have to give you a simple way to opt-out, and they have to action your opt-out request within a reasonable period of time. They also have to tell you where they got your information if you ask.

Cross border disclosure

Many of the services we use on a daily basis have overseas components to their business.

If your personal information is held by an business or agency that is covered by the Privacy Act, and they disclose it to an overseas organisation or agency they need to make sure that it will be handled in accordance with Australian privacy law.

If your personal information is mishandled by the overseas recipient, the business or agency that disclosed your information may be legally responsible for this.

These obligations don’t apply in some circumstances, such as where you specifically agree to your information being disclosed to an overseas organisation or agency. So get informed, and make sure you know what you are agreeing to!

Access and correction

You now have greater rights to access your personal information, and to correct it if it’s wrong. Government agencies and organisations must respond to a request for access or correction within a reasonable period of time (this is 30 days for agencies, and the OAIC considers that 30 days is reasonable for businesses too), and they have to give you reasons in writing if they refuse to give you access.

A fact sheet that summarises the changes is available on the OAIC website

More in our Privacy Series: Top 10 Privacy Tips; Social Media & Identity Theft; and The Truth About Your Credit Report

Privacy Series: Social Media & Identity Theft

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Social Media

Social networking sites are one of the key places for sharing personal information. There’s no problem with staying in touch with friends on social media but you need to be aware of the risks and protect yourself and your friends.
The 2013 OAIC Community attitudes to privacy survey shows that 60% of young people think that online services, including social media, are the greatest risk to privacy right now. And 33% of young people have posted something on social media that they later regretted.
Social media sites have privacy policies — so make sure you read the terms and conditions, and adjust your privacy settings, so that you are only sharing with friends and people you trust.
Think about the consequences of your actions — your digital identity is real, and once something is out there it’s almost impossible to take it back.
It’s also important to respect your friends and the people around you — think before you post, tag or share photos or information about other people.

EcoleaseID Theft

ID theft and fraud are on the rise in Australia, and the availability of personal information in the online environment makes it more important than ever to protect your identity.
If an organisation or person wants to collect personal information from you, ask why the information is required, what they will do with it and who will it be disclosed to:
• Only give your personal information to an organisation that you trust
• Only give out as much personal information as you need to.
• Think twice before posting any personal information about yourself online.
• Make sure the anti-virus software on your computer is up-to-date, and make sure your network is protected by a firewall.
• Keep an eye on your credit card and bank statements for suspicious transactions.
• Minimise the amount of personal information you carry around, especially at places where it is likely to get lost or stolen, such as the beach, clubs etc.
• Shred all documents you no longer need that contain personal information
• Use the privacy settings on social networking sites.
• Watch out for scams! Consider signing up for SCAMwatch, or the StaySmartOnline alert service, which are free email alert services provided by the Australian Government
• Check your credit report with the following major credit reporting bodies:
o Veda
o Dun and Bradstreet
o Experian

More in our Privacy Series:  Changes To The Law; Top 10 Privacy Tips; and The Truth About Your Credit Report

Privacy Series: Top 10 Privacy Tips

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1. Ask why your information is needed — what are they going to use it for?

2. Think before you disclose — you may not need to hand out your personal information

3. Don’t put large amounts of personal information on social networking sites

4. Check your records — make sure the information held about you is correct and up‑to‑date

5. Read privacy policies — can be boring, but informative!

6. Don’t leave your personal information lying around — shred old mail and records that are no longer required

7. Sign up to the ‘Do Not Call Register’ to stop direct market phone calls — visit  www.donotcall.gov.au

8. Check for encryption and use secure payment methods when shopping online

9. Tick the ‘opt out’ box on forms if you don’t want to receive marketing communications.

10. Know your privacy rights — visit www.oaic.gov.au

More in our Privacy Series: Changes to the Law; Social Media & Identity Theft; and The Truth About Your Credit Report

Privacy Series: The Truth About Your Credit Report

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These days, everyone uses credit on a daily basis — credit and store cards, Paypal, even utility bills are a credit line.

The ability to get credit is something we take for granted, but if something goes wrong it’s usually at the worst possible time — just as you’re about to commit to a large purchase, or even a house.

The 12 March 2014 changes to the Privacy Act included some big changes to the way that the credit system works in Australia. Some aspects remain the same, and some are different, but the key things to remember are:
• You have the right to access and request corrections to the information held about you by credit reporting bodies (the organisations that track people’s credit worthiness) and credit providers (banks, mortgage brokers etc).
• In some cases if you are more than 14 days late on a bill, this information may be added to your credit report — this is your repayment history. This is NOT a default.
• If you are more than 60 days late on a bill, this is a default and may be recorded on your credit report if the credit provider has followed a certain procedure.
• A default cannot be recorded for an amount that is less than $150, or if you are under 18.
• A ‘credit repair’ agency cannot get information that is correct removed from your credit report.
• If there is incorrect information in your credit report, you can directly request a correction — you do not need to use a ‘credit repair’ agency for this.

A series of detailed fact sheets about credit reporting will soon be available on the OAIC website

More in our Privacy Series: Changes to the Law; Top 10 Privacy Tips; and Social Media & Identity Theft

 

Privacy Series: Privacy Awareness Week 2014

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Ecolease is a proud Privacy Awareness Week partner. Privacy Awareness Week is held every year to promote awareness of privacy issues and the importance of the protection of personal information.

Privacy continues to be a hot issue for businesses, government agencies and of course you, our customers. We recognise that our customers value their privacy. Research has shown that 60% of Australians have decided not to deal with a private business and 25% have decided not to deal with a government agency due to concerns as to how their personal information will be used.

New Australian privacy laws came into force on 12 March 2014. The changes include a new set of Australian Privacy Principles that regulate how we handle your personal information and new enforcement powers for the Office of the Australian Information Commissioner (or OAIC), the federal Australian Government body responsible for privacy in Australia.

These were the most significant changes to privacy laws in over 25 years, affecting a large section of the community.

One of the aims of the new privacy laws is to ensure that your personal information is managed in an open and transparent way. We take your privacy very seriously, and we want you to know that we have updated our privacy policy in line with the new requirements.

You can access our privacy policy on our website www.ecolease.com.au/contact-details/ or you can contact us at [email protected] to request a copy. Our policy addresses the following issues: the types of personal information we collect, use or disclose, if sensitive personal information is collected, if your personal information will be used for direct marketing or disclosed overseas, how you can access and correct your personal information and how you can make a privacy complaint to us.

Of course, we are not the only company that collects your personal information. Here are some tips to help you protect your own personal information:

• Know your privacy rights
• Read privacy policies and notices
• Always ask why, how and who — this will help you to know how your personal information is going to be used, and if it is going to be given to another agency or organisation
• Only give out as much personal information as you need to — always think before handing your personal information over
• Ask for access to your personal information
• Make sure the information an organisation or agency holds about you is accurate and up to date
• Take steps to protect your online privacy
• Make sure your hard copy records are properly destroyed
• You can ‘opt out’ of marketing communications if you do not want to receive any further contact of this kind
• Make a privacy complaint if you consider that your personal information has not been handled properly.

Privacy Awareness Week is held from 4–10 May 2014.

More in our Privacy Series: Changes to the Law; Top 10 Privacy Tips; Social Media & Identity Theft; and The Truth About Your Credit Report